1. GENERAL CONDITIONS

1.1 CONTRACTING PARTY

THE PURCHASE CONTRACT IS CONCLUDED WITH
IZVOR PENDE d.o.o.., Ljudevita Farkaša Vukotinovića 4, Zagreb, Croatia, OIB: 72033215681 E-MAIL: INFO@izvorpendefineartprints.com

1.2 OFFER AND ACCEPTANCE

THE CUSTOMER'S ORDER REPRESENTS A BINDING OFFER WHICH WE CAN ACCEPT WITHIN TWO DAYS BY SENDING AN ORDER CONFIRMATION. OFFERS PREVIOUSLY MADE BY US ARE SUBJECT TO CHANGE WITHOUT NOTICE.

1.3 ORDER PROCESS UP TO THE CONCLUSION OF THE CONTRACT AND CORRECTION POSSIBILITIES

IZVOR PENDE FINE ART PRINTS PRODUCTS PRESENTED AT ONLINE SHOP www.izvorpendefineartprints.com DO NOT CONSTITUTE A BINDING OFFER AND THEREFORE CONTRACT IS NOT CONCLUDED BY THE CUSTOMER'S ORDER.

ENTERING THE CUSTOMER'S INVOICE, DELIVERY DATA AND ADDING ITEMS TO THE SHOPPING CART IS NOT BINDING FOR THE CUSTOMER. BEFORE THE ORDER IS COMPLETED, ALL THE CUSTOMER ENTRIES ARE DISPLAYED IN AN OVERVIEW. FROM THIS OVERVIEW, THE CUSTOMER CAN CHANGE OR DELETE HIS ENTRIES AS HE WISHES BY CLICKING ON THE CORRESPONDING BUTTONS AND THUS ALSO REFRAIN FROM ORDERING. BY CLICKING ON THE BUTTON "ORDER SUBJECT TO PAYMENT" IN THE OVERVIEW, THE CUSTOMER SENDS HIS ORDER FROM THE ONLINE SHOP TO IZVOR PENDE FINE ART PRINTS.

THE CUSTOMER RECEIVES A CONFIRMATION/ RECEIPT OF THE ORDER BY E-MAIL (ORDER CONFIRMATION). THIS ORDER CONFIRMATION DOES NOT REPRESENT AN ACCEPTANCE OF THE OFFER, BUT IS ONLY INTENDED TO INFORM THE CUSTOMER THAT THE ORDER HAS BEEN RECEIVED BY IZVOR PENDE FINE ART PRINTS.

THE CONTRACT WITH IZVOR PENDE FINE ART PRINTS IS CONCLUDED WHEN IZVOR PENDE FINE ART PRINTS ACCEPTS THE CUSTOMER' OFFER BY SENDING AN ORDER CONFIRMATION.

1.4 CONTRACT CONTRACT LANGUAGE

THE LANGUAGE AVAILABLE FOR THE CONCLUSION OF THE CONTRACT IS ENGLISH.

2. TERMS OF PAYMENT AND PRICES

THE PRICES LISTED AT THE WEB SHOP ARE GROSS PRICES INCLUDING VAT (VALUE ADDED TAX) AND PACKAGING COSTS. ALL PRICES ARE QUOTED IN THE CURRENCY EURO (€). THE PRICES ARE AS STATED PER SALES UNIT AND PACKAGING COSTS. DELIVERY IS NOT INCLUDED AND IT IS PAID BY CUSTOMER (SEE 3. DELIVERY AND SHIPPING CONDITIONS).

PAYMENT OPTION:

A) STRIPE – STRIPE.COM

• MASTERCARD
• VISA
• AMERICAN EXPRESS

B) PAYPAL – PAYPAL.COM

• PAYPAL ACCOUNT

C) CASH ON DELIVERY

SELECTED BEFORE SENDING THE ORDER.

IN THE EVENT OF A CANCELLATION, THE CUSTOMER MUST BEAR THE DIRECT COSTS OF THE RETURN SHIPMENT.

3. DELIVERY AND SHIPPING CONDITIONS

OUR SHIPPING PARTNER IS DPD (WWW.DPD.COM)

THE DELIVERY TIME WITHIN EU IS ABOUT 3-8 WORKING DAYS, UNLESS OTHERWISE STATED IN THE OFFER.

THE CUSTOMER SHALL ENSURE THAT THE ACCEPTANCE OF THE DELIVERY IS GUARANTEED EVEN DURING HIS ABSENCE. IN THE EVENT THAT THE ACCEPTANCE OF THE DELIVERY DOES NOT TAKE PLACE AND THE DELIVERY IS RETURNED TO US, THE CUSTOMER SHALL BEAR THE COSTS FOR THE UNSUCCESSFUL DELIVERY, PROVIDED THAT THE CUSTOMER IS RESPONSIBLE FOR THE NON-ACCEPTANCE OF THE DELIVERY AND DOES NOT PROVE TO US THAT NO OR ONLY MINOR DAMAGE HAS BEEN INCURRED AS A RESULT. THE REDELIVERY OF THE GOODS SHALL ONLY TAKE PLACE AFTER THE CUSTOMER HAS PAID THE COSTS FOR THE UNSUCCESSFUL AS WELL AS THE REDELIVERY.

AVERAGE PACKAGE WEIGHT IS UP TO 1KG.

PLEASE NOTE THAT IN THE CASE OF DELIVERY TO COUNTRIES OUTSIDE THE EUROPEAN UNION, ADDITIONAL TAXES OR COSTS (E.G. CUSTOMS DUTIES) MAY BE INCURRED

4. WRONG PRODUCT SHIPMENT OR POSSIBLE PRODUCT DAMAGES

IN THOSE CASES, PLEASE INFORM US IMMEDIATELY UPON RECEIPT OF SUCH PRODUCT. IN CASE OF PRODUCT DAMAGE, PLEASE MAKE SURE THAT YOU GET A RECEIPT FOR ANY TRANSPORT DAMAGE UPON RECEIPT OF THE PRODUCT.

THE PROMPT NOTIFICATION OF A FAULT OR DAMAGE MAKES IT EASIER FOR US TO CLARIFY THE MATTER AND SUPPORT.

5. RIGHT OF WITHDRAWAL

5.1 REVOCATION INSTRUCTION

A) RIGHT OF WITHDRAWAL

YOU HAVE THE RIGHT TO REVOKE THIS CONTRACT WITHIN FOURTEEN (14) DAYS WITHOUT ANY SPECIFIC REASON. THE REVOCATION PERIOD IS FOURTEEN DAYS FROM THE DAY ON WHICH YOU, OR A THIRD PARTY DESIGNATED BY YOU, OTHER THAN THE CARRIER, TOOK POSSESSION OF THE PRODUCT. IN ORDER TO EXERCISE YOUR RIGHT OF REVOCATION, YOU MUST INFORM IZVOR PENDE D.O.O. (AS STATED IN ARTICLE 1) THIS IS NOT MANDATORY. YOU WILL FIND THE FORM AT THE END OF THIS DOCUMENT.

IN ORDER TO COMPLY WITH THE WITHDRAWAL PERIOD, IT IS SUFFICIENT TO SEND THE NOTIFICATION OF THE EXERCISE OF THE RIGHT OF WITHDRAWAL BEFORE THE END OF THE WITHDRAWAL PERIOD.

B) CONSEQUENCES OF THE REVOCATION

IF YOU WITHDRAW FROM THIS CONTRACT, WE SHALL REIMBURSE YOU FOR ALL PAYMENTS WE HAVE RECEIVED FROM YOU, INCLUDING DELIVERY COSTS (WITH THE EXCEPTION OF ADDITIONAL COSTS RESULTING FROM THE FACT THAT YOU HAVE CHOSEN A DIFFERENT TYPE OF DELIVERY FROM THE CHEAPEST STANDARD DELIVERY OFFERED BY IZVOR PENDE FINE ART PRINTS, IMMEDIATELY AND AT THE LATEST WITHIN FOURTEEN DAYS OF THE DAY ON WHICH WE RECEIVE THE RETURNED PRODUCT FOR THE REFUND WE WILL USE THE SAME MEANS OF PAYMENT THAT YOU USED FOR THE ORIGINAL TRANSACTION, UNLESS EXPRESSLY AGREED OTHERWISE WITH YOU. WE MAY REFUSE TO REFUND UNTIL WE HAVE RECEIVED THE NOT DAMAGED PRODUCT.

5.3 TRANSPORT

PLEASE AVOID DAMAGE AND CONTAMINATION. IF POSSIBLE, PLEASE RETURN THE GOODS TO US IN THE ORIGINAL PACKAGING WITH ALL ACCESSORIES AND WITH ALL PACKAGING COMPONENTS. IF NECESSARY, USE A PROTECTIVE OUTER PACKAGING.

6. WARRANTY

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7. COPYRIGHT

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8. APPLICABLE LAW AND PLACE OF JURISDICTION

THE LAW OF THE REPUBLIC OF CROATIA APPLIES TO CONTRACTS BETWEEN IZVOR PENDE FINE ART PRINTS AND THE CUSTOMER TO THE EXCLUSION OF THE UN SALES CONVENTION. THE STATUTORY PROVISIONS RESTRICTING THE CHOICE OF LAW AND THE APPLICABILITY OF MANDATORY REGULATIONS, IN PARTICULAR THOSE OF THE STATE IN WHICH THE CUSTOMER AS A CONSUMER HAS HIS OR HER HABITUAL RESIDENCE, REMAIN UNAFFECTED.